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A revolutionary tool enabling users to easily personalize and control their CallTower services
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Support
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Client Success Escalation Path
Access the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.

Implementations
Explore the Implementations for a detailed guide to efficiently deploy and optimize our solutions.

Support Escalation Path
Explore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.

Billing Escalation Path
Check out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.

Network Status
View the Network Status for live updates on system performance and service status.

Sales Escalation Path
Navigate the sales escalation path to expedite issue resolution and receive tailored support for your sales-related inquiries.

Solutions Center
Discover a comprehensive Solutions Center, offering a hub of resources and information to address your needs and challenges effectively.

Updates & Notifications
Receive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.

Implementation Escalation Path
Explore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.

Client Support Plan
Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Resources & Training

About CallTower
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.

Bill Center
Explore for a streamlined experience managing and understanding your invoices and billing information

Terms & Conditions
Visit the Terms & Conditions webpage for a detailed overview of the guidelines and agreements governing our services.

CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.

CallTower, Inc. Terms of Use
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Website Privacy Policy
Review the information on how we safeguard your personal data, ensuring transparency in our services.

Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Services Level Agreements (SLA)
Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.

California Consumer Privacy Act
Check out how we comply with CCPA regulations, prioritizing the protection of consumer privacy.

FAQ
Browse the FAQ webpage for quick answers to common questions about our products and services.

Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
Partner Programs

Partner Program
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

CallTower and BV Investment Partners Join Forces in a Strategic Transaction

Empowering a formidable partnership, igniting exponential growth, and leveraging their combined strengths. November 16, 2023 SALT LAKE CITY, UT and BOSTON, MA –– CallTower, a global leader in cloud-based communications, contact center and collaboration solutions announced today a strategic investment from BV Investment Partners (BV). AB Private Credit Investors and Boundary Street Capital are providing […]

CallTower Recognized with Prestigious 2023 Excellence Award for Microsoft Teams Solutions

allTower Honored for Delivering Exceptional IP Communications Solutions by INTERNET TELEPHONY Magazine November 8, 2023 SALT LAKE CITY, UT, ROCHESTER, NY — CallTower, a global leader in cloud-based CX solutions announced today that TMC has named their Microsoft Teams Calling solution as a recipient of the 2023 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY […]

Salt Lake Tribune Names CallTower a Winner of the Wasatch Front Top Workplaces 2023 Award for Fourth Year Running

Salt Lake City, UT, Rochester, NY – October 27, 2023 – CallTower Honored as One of Utah’s Premier Workplaces in 2023 CallTower, a leading communication solutions provider, has achieved the distinguished recognition of being named among Utah’s Top Workplaces for 2023 by The Salt Lake Tribune in collaboration with Energage, a renowned culture technology company […]